Privacy Policy
Introduction
Welcome to Sana Bags. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in any other way.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, email address, phone number, shipping address, billing information, and any other details you provide when making a purchase or contacting us.
- Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, time spent on the site, and referring website.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can control your cookie settings through your browser.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Service: To process your orders, deliver products, and provide customer support.
- To Improve Our Website: To understand how our customers use our website, to enhance the user experience, and to develop new products and services.
- To Communicate with You: To send you updates, marketing communications, and promotional offers. You can opt-out of receiving these communications at any time.
- To Protect Our Company and Customers: To prevent and detect fraud, to ensure the security of our website, and to comply with legal obligations.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, and serving our customers. These third parties are contractually obligated to keep your information confidential and secure.
- Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We take data security seriously and implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request correction of any inaccurate or incomplete information.
- Delete Your Information: Request deletion of your personal information, subject to certain legal exceptions.
- Restrict Processing: Request that we restrict the processing of your personal information under certain circumstances.
- Data Portability: Request transfer of your personal information to another organization or directly to you, where technically feasible.
To exercise any of these rights, please contact us using the contact details provided below.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Sana Bags
Dharavi, Mumbai, Maharashtra, India
Email: [email protected]
Phone: +91 99878 79643
Thank you for trusting Sana Bags with your personal information. We are committed to protecting your privacy and ensuring your information is handled with care.